Chaotic start for connected watch Galaxy Gear

According to an internal document of the U.S. chain Best Buy stores, the connected watch Galaxy Gear of the Korean manufacturer Samsung would be a very high rate of return.

After waiting several months and an announcement with great fanfare, the Galaxy Gear was finally released on September 25. But success has not really been the rendezvous with American consumers as nearly 30% of the watches sold in Best Buy stores in the United States, have been returned. This is the site Geek.com ad, based on an internal memo from the chain stores. Note even encourages employees to shop find the cause of the general discontent.

Remember that this is only one chain of stores involved, but we can still derive a strong disappointment of the first customers of the Galaxy Gear. Especially since it is not given: the watch connected Samsung costs for close to 300 $. Rumors suggest that a new model could emerge in 2014.

Other reasons could explain these massive returns, including low compatibility with other technological devices. Regarding this point, the Korean brand seems to have already reacted. According to a statement it released last week, it will expand the compatibility with other models of smartphones: the Galaxy S4, S3 and Note 2, with the update to Android 4.3. A second update scheduled for late October also extend to the Galaxy mini S4, S4 Active, Mega 5.8, Mega 6.3 and S4 zoom.